Connection Troubleshooting

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Re: Connection Troubleshooting

Postby DEATHDRUGSllD6 on Sat Jan 27, 2018 6:19 am


Je suis utilisateur PS4 et j'ai un problème depuis 4/5 jours et le problème de serveurs PS4. Depuis ce jour, le jeu lag complètement, pour tout résumer:
- Bug de chargement texture (voiture a l'écran d’accueil, garage, partie décors ...)
- Bug de connexion partie (écran noir au chargement de la partie pour retour accueil avec code error: 42)
- connexion aux serveurs RL impossible (attente de 5 à 10 min puis le message disparaît mais connexion aux parties impossible 1 partie sur 10 se lance, mais au bout de 3/4 parties le problème revient si je retourne sur l'ecran d'acceuil)
- impossible de lancer les entrainement, dès le démarrage, l’écran fige (On voit la partie sur un écran teinté noir, le son marche (la voiture tourne) mais l’écran reste figé et je suis obliger de fermer le jeu.)

Le jeu marchait parfaitement avant ce problème PS4, j'en suis utilisateur depuis environ 1 an. J'ai désinstaller et réinstaller le jeu 2 fois, changer de connexion (wifi direct au modem ou wifi du répéteur wifi) les problèmes sont les mêmes.
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Re: Connection Troubleshooting

Postby Slowmotion1697 on Mon Feb 12, 2018 9:17 pm

After all those solutions I'm unable to connect to Rocket League servers, I tried (literally) everything from unisntalling the game, restart my connection, verify local files, tried to connect from another place (because I play it on my laptop) I'm still unable to connect since 3 days and nothing :c
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Re: Connection Troubleshooting

Postby MikaT18 on Thu Feb 15, 2018 9:00 am

I play RL on my xbox one, I have good ping a good connection with wifi on the Xbox but in game it says that i have a bad connection and its lagging! How to fix this!!!!!
And if my friend and i go in a party we don´t see each other. So we can´t play Ranked games! How to fix this problems!!!
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Postby Salty747 on Tue Apr 10, 2018 9:13 am

For past two weeks i'm experiencing Lags even tho my ping is ok - around 32 - it's really frustrating and i dont know what to do, i tried almost everything from this post but nothing seems to improve that.. my internet si working fine on other games and my friends are having these problems too... - i m from Slovakia so EU servers should be ok form me..
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Region: EU

Re: Connection Troubleshooting

Postby Sulvor on Fri Apr 13, 2018 7:07 am

Alright there is something wrong with your servers, your end... or something going wrong.. played 30 games 15 in a row over 2 nights, only a few were fine, no issues what so ever.. a few others were ok to begin with then boom.. kicking one out, having connections issues :(.. Some literally just never started the game with connection issues.. never had a problem till this recent patch whatsoever.. yes I might be in OCE.. but surely..that shouldn't mean anything when connecting to OCE servers.. im saddened.. its the one game I enjoyed playing and having fun with.. but all the DC / Issues within game.. has made me dislike it fast.. I have many hours and much fun under the belt.. but something is broken now.. im sorry to say.. its losing me as a player.. very fast.. the fact that its 1/15 games (queue times are still there) I get to actually play.. nope.. im done... please fix this issue asap.. I feel I am not the only one as its been 3 states with 3 different connection speeds now I have experienced this since the patch.. and I would feel my 100MB / 40MB should be more than capable..
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Re: Connection Troubleshooting

Postby neo1805 on Wed May 02, 2018 5:41 am

Hi everybody !

I think i am experiencing the same problems than Sulvor and Salty747...
Since some weeks, I've seen in games so many "ghost touches" or "miss touches" which seem due to connection instability;

I noticed, the problem is even more frequent at the kickoff :
When the connection is not stable at kickoff, RL looks like playing loto.. no matte how you touch the ball, it seems that the server doesn't have the same informations that what you can see on your screen..

so you try.. and most of the time you miss and start getting frustrated..

Please Psyonix, help us..
If you need any info, just ask us, it would be a pleasure to help you !

(Platform : PS4P
Location : France (Paris) -> I use recommended regions
ISP : BouygesTelecom (Fiber up to 1 Gb/s)
Ping : 20/45ms)

Duty : Do everything to make Rocket League an even better place!
User avatar
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PSN ID: neo_1805_

Re: Connection Troubleshooting

Postby rodromon on Thu Jul 05, 2018 8:39 pm

Ive been experiencing higher ping in my region than US, im from Uruguay so i usally have about 60 ms on SA servers and about 200 in US ones, right now, i cant actually play because i have 220 ping in every SA server while im aroun 200 in US, the wiredes't of the things is the fact that the rest of the people on the match have decennt ping but i cant understand how its better for me to play in a server so far away, thank you for your time
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Re: Connection Troubleshooting

Postby Brutherm on Sun Jul 15, 2018 4:47 pm

Connection Troubleshooting on SAM, and it sucks, i was ascending to Platinum (its too difficult to me) and, a weird and stupid lag attack me, and ok, my match sucks, (i report the server) and i was downranked just in one MATCH and HOW???? cause that's unplayable.... (problems still continues on SAM servers)

What's the problem with SAM servers? always the same...

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Region: south America

Re: Connection Troubleshooting

Postby andomamen on Mon Aug 06, 2018 10:09 pm

Dirkened wrote:Syncing your Windows clock
Your Windows Clock must be in sync with the current time in order for our servers to verify connections. I

Time syncs can prevent replay attacks . Without them, someone could record the packets sent between client and server, decrypt, modify data, then resend the packet stream and no one would be the wiser. But, because decryption takes time, a timestamp (validated on both sides) can indicate that the stream is a 'replay'. That means, the client needs to make sure that it talks to the right server; for that, the client will validate the server's certificate .
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Re: Connection Troubleshooting

Postby Kendeut on Wed Sep 12, 2018 2:17 am

How is it possible that i have a ping of 30 on one playstation
And at the other playstation a ping of 628
Both of the playstations are wired standing next to eachother
But then i noticed something.
Our opponent was PSY.
And when they left our ping went back to normal
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Region: Europe

Re: Connection Troubleshooting

Postby Kugelfang on Wed Oct 03, 2018 12:36 pm

Experiencing high ping (110+) on all EU Servers following the format "EUXXXXXXX" or "EUXXXXXXX-XXXXXX", "EU-Namedserver" is just fine at the usual 16 to 28 ping.
ISP Deutsche Telekom, Location: Germany, NRW
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Region: EU

Re: Connection Troubleshooting

Postby Mashup on Thu Oct 04, 2018 1:27 pm

Yup, me2. But you have better ping vs. me. Normally its about 50-60, and my best have been 40 perhaps. Just bought me an PS4 PRO and my old PS4 has actually better ping. Have 150 mbps connection so thats not it. It all got worse when they released cross platforms. Tried port forward and just about everything. Now my ping is 200. Unable to play ranked games with such shitty ping. Takes all the fun out of the game...
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Re: Connection Troubleshooting

Postby mfascioli on Thu Oct 04, 2018 2:31 pm

I cant believe how incompetent the Psyonix Support is, they dont want to acknowledge is their problem not mine. They even tried to lie to me saying that my past ping tests were high and therefore was my problem, sad for them because I had all the screenshots I sent to them I month before. They dont listen to the community, they dont care at all. Psyonix lately it seems the only thing they care about its money, adding season pass, lootboxes and not fixing their damn severs after how much time? 3 years? This is a complete joke. They went as far on telling me that I must disable all my non-windows services in order for the game to connect succsesfully to their servers. I think it's time to review bomb the game on Steam.
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Re: Connection Troubleshooting

Postby Millu on Fri Oct 19, 2018 8:08 am


Soo I have really heavy and annoying connection issues, usually I have something between 60-90 Ping occasionally 50 but I don't understand why with that 60-90 ping I have issues like with 10000+ ping or even more weird is that at the end of the game my ping jumps to 300+ and with 70% of overtime games I have played my ping jumps to 600+ for no reason "just in overtime" and its not the issue of one server.

Also here is the screenshot of my last game, it was going well until overtime :? (Also im in EU and here is this server number: EU731781)
Also thank you for any help :)
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Steam ID: hugomix2
Region: EU

Re: Connection Troubleshooting

Postby dEOS on Sun Oct 21, 2018 9:32 am


Some information I believe might be useful.
I have at home an ERX router managing outgoing trafic as I have two internet connections: one using DSL with low ping (50ms) but also limited bandwidth (515KB/s [4.4Mb/s]) and another one using 3G/LTE with relatively high ping 150ms range but high bandwidth (3MB/s [20+Mb/s]).

As you guessed, I have setup my games trafic to go through the DSL line and everything else (HTTPS, streaming an so on) goes through the LTE link.

RocketLeague configuration pushes everything coming out my LAN with a destination port in the 7000-9000 to the DSL line.
And it all works fine except for the rare server occurence where I get 150ms ping consistently meaning I am on the LTE connection.

Wireshark is used to check outgoing trafic and you can see that the IP trafic is going to port 62220 !!!

So the conclusion is that, depending on the servers you are connecting to, the ports ranges are not compatible with the 7000-9000 range. That's on a sunday afternoon in EU. I am guessing that as additional servers get added to cope with the rise in population and attributed ports are different.

People who have strict firewall rules probably can't connect to these servers but people like myself who are doing load balancing do have bizarre issues. This might also explain why some people have inconsistent experience as their routing equipment QoS rules might not apply in some cases (trafic is not prioritized as expected).

Can anyone confirm that this out of range ports also occur for them?
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Re: Connection Troubleshooting

Postby MrHeptaflex on Wed Nov 07, 2018 10:04 am

Hey there,

since a few days I have issues over all games with the message "package loss" - the ping is ok in a range of 40 - 80 (dependent on which server joined), it's stable.
The color of the package loss message switchs between yellow/orange and red. The result ingame are lags, wrong positions of all players and picking up the boost later.

How I can fix that, are there main problems in the game or is this a specific problem? Many players confirmed my problem in the same game, I also reported some server in hope, they will be checked.

Kind regards
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Steam ID: MrHeptaflex
Region: EU

Re: Connection Troubleshooting

Postby JaiMcCall on Mon Dec 03, 2018 11:49 pm

How to check connection quality info?
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Re: Connection Troubleshooting

Postby Ryguy50 on Fri Dec 21, 2018 12:28 pm


Recently I have been experiencing consistent issues in every game I play with packet loss. Nothing has changed on my end and I have played this game issue free for a number of years... This has been happening for the last few months or so.

Please let me know what the suggested fixes are for this problem.
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Joined: Fri Dec 21, 2018 12:22 pm
Region: Canada

Re: Connection Troubleshooting

Postby Juicy_Croissant on Wed Dec 26, 2018 1:15 pm

I just got rocket league on pc and at first it was running at around 130 fps on a wireless connection but when I joined a game my ping would be like 200 and I already checked my region and then I played around with the settings and closed the game and reopened it and then it was running at 30 fps but my ping was fine and that was after I plugged in a Ethernet. How do I bring my FPS up besides changing settings which I already did?
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Steam ID: Juicycroissant
Region: US

Re: Connection Troubleshooting

Postby M4 rifle51v2 on Sun Jan 13, 2019 12:09 pm

A few days ago, when I hopped on Rocket League, I found that I wasn't connected to the servers. So I go to connect, but it says error, and to try again later. This has been happening for the past 5-6 days, and I haven't been able to connect to the Rocket league servers. I tried practically everything in the forecast make, but it doesn't work. Can someone help out with this? Did my account get banned?
M4 rifle51v2
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