Did not receive my season 6 rewards for RL

Where the community helps the community! Post any technical issues you experience here.

Re: Did not receive my season 6 rewards for RL

Postby steblood on Fri Apr 27, 2018 12:56 pm

You probable let the ranks default, because you didn't play them for 28 days. Which is in place for this exact reason.
Motherboard: X299-A | CPU: i9-7900X | RAM: 16GB Corsair VENGEANCE DDR4 2666MHz | GPU: 11GB NVIDIA GEFORCE GTX 1080 Ti | SSD: 500GB WD Blue™ 3D NAND 2.5" SSD | HDD: 2TB SATA-III | PSU: 650W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
steblood
Rocket-Powered
User avatar
Rocket-Powered
 
Posts: 490
Joined: Fri Oct 23, 2015 11:07 pm
Location: Manchester, UK
PSN ID: steblood
Steam ID: steblood
Region: EU

Re: Did not receive my season 6 rewards for RL

Postby zGreenMachine- on Fri Apr 27, 2018 2:53 pm

steblood wrote:You probable let the ranks default, because you didn't play them for 28 days. Which is in place for this exact reason.

Once you have earned your rewards you'll get them no matter what, regardless of whether or not your ranks have gone inactive at the end of the season.
Image
missile-guided
zGreenMachine-
Missile-Guided
User avatar
Missile-Guided
 
Posts: 1503
Joined: Tue Aug 11, 2015 7:21 pm
Location: Rocket Labs
PSN ID: xGR33NM4CH1N3x
Steam ID: 76561198098758739
Region: US Central

Re: Did not receive my season 6 rewards for RL

Postby steblood on Fri Apr 27, 2018 5:16 pm

zGreenMachine- wrote:
steblood wrote:You probable let the ranks default, because you didn't play them for 28 days. Which is in place for this exact reason.

Once you have earned your rewards you'll get them no matter what, regardless of whether or not your ranks have gone inactive at the end of the season.


You’re right! What an oversight!
Motherboard: X299-A | CPU: i9-7900X | RAM: 16GB Corsair VENGEANCE DDR4 2666MHz | GPU: 11GB NVIDIA GEFORCE GTX 1080 Ti | SSD: 500GB WD Blue™ 3D NAND 2.5" SSD | HDD: 2TB SATA-III | PSU: 650W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
steblood
Rocket-Powered
User avatar
Rocket-Powered
 
Posts: 490
Joined: Fri Oct 23, 2015 11:07 pm
Location: Manchester, UK
PSN ID: steblood
Steam ID: steblood
Region: EU

Re: Did not receive my season 6 rewards for RL

Postby Goatmelk on Fri Apr 27, 2018 9:36 pm

Feel free to check the Season 6 and Season 7 Stats. They will prove i'm telling the truth.

https://rocketleague.tracker.network/pr ... m/Goatmelk

Also for what u requested:

Image
Image
Image
Goatmelk
Acrobatic
 
Posts: 34
Joined: Fri Feb 09, 2018 3:54 am
Steam ID: Goatmelk
Region: OCE

Re: Did not receive my season 6 rewards for RL

Postby SeanNolan5 on Sat Apr 28, 2018 2:19 am

seems legit, im willing to give you the benefit of the doubt and help you fight get a better answer off psyonix, i guess thats the least you deserve
SeanNolan5
Ryanistic
User avatar
Ryanistic
 
Posts: 4112
Joined: Tue Nov 02, 2010 8:37 am
Location: Malta
PSN ID: b4_sunrise

Re: Did not receive my season 6 rewards for RL

Postby Goatmelk on Sun Apr 29, 2018 3:55 am

SeanNolan5 wrote:seems legit, im willing to give you the benefit of the doubt and help you fight get a better answer off psyonix, i guess thats the least you deserve


Thanks man, they are really bad at replying I guess.

I hope they will reply one day soon, I won't stop fighting for what I rightfully deserve :)

The customer support were really fast with replies but the appeals team are very very bad. Has made me think pretty low of the company if they cant even contact their players about appeals with the game.

I'm happy I have this thread to keep track of everything that has happened so I can show the rest of the community.
Goatmelk
Acrobatic
 
Posts: 34
Joined: Fri Feb 09, 2018 3:54 am
Steam ID: Goatmelk
Region: OCE

Re: Did not receive my season 6 rewards for RL

Postby Goatmelk on Sun Apr 29, 2018 3:58 am

Update: 77 days no reply from appeals.

So far:

3 emails to the support, with responses saying to email the appeals. Saying they can not do anything to help me from their team and it HAS to be appeals. Also will not give me a direct contact to someone in appeals team.

13 emails to appeals that have not been answered AT ALL.

(emailed them 5 more times today)
Goatmelk
Acrobatic
 
Posts: 34
Joined: Fri Feb 09, 2018 3:54 am
Steam ID: Goatmelk
Region: OCE

Re: Did not receive my season 6 rewards for RL

Postby Goatmelk on Sun May 06, 2018 2:25 am

Update: 84 days no reply from appeals.

So far:

3 emails to the support, with responses saying to email the appeals. Saying they can not do anything to help me from their team and it HAS to be appeals. Also will not give me a direct contact to someone in appeals team.

13 emails to appeals that have not been answered AT ALL.
Goatmelk
Acrobatic
 
Posts: 34
Joined: Fri Feb 09, 2018 3:54 am
Steam ID: Goatmelk
Region: OCE

Re: Did not receive my season 6 rewards for RL

Postby Goatmelk on Wed May 16, 2018 3:11 am

Update: 94 days no reply from appeals.

So far:

3 emails to the support, with responses saying to email the appeals. Saying they can not do anything to help me from their team and it HAS to be appeals. Also will not give me a direct contact to someone in appeals team.

13 emails to appeals that have not been answered AT ALL.
Goatmelk
Acrobatic
 
Posts: 34
Joined: Fri Feb 09, 2018 3:54 am
Steam ID: Goatmelk
Region: OCE

Re: Did not receive my season 6 rewards for RL

Postby steblood on Thu May 17, 2018 4:05 pm

Give up!

Literally, nobody cares. Not even Psyonix.
Motherboard: X299-A | CPU: i9-7900X | RAM: 16GB Corsair VENGEANCE DDR4 2666MHz | GPU: 11GB NVIDIA GEFORCE GTX 1080 Ti | SSD: 500GB WD Blue™ 3D NAND 2.5" SSD | HDD: 2TB SATA-III | PSU: 650W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
steblood
Rocket-Powered
User avatar
Rocket-Powered
 
Posts: 490
Joined: Fri Oct 23, 2015 11:07 pm
Location: Manchester, UK
PSN ID: steblood
Steam ID: steblood
Region: EU

Re: Did not receive my season 6 rewards for RL

Postby Goatmelk on Fri May 18, 2018 4:54 am

why would I give up on something I rightfully deserve.
Goatmelk
Acrobatic
 
Posts: 34
Joined: Fri Feb 09, 2018 3:54 am
Steam ID: Goatmelk
Region: OCE

Re: Did not receive my season 6 rewards for RL

Postby SeanNolan5 on Fri May 18, 2018 4:59 am

Goatmelk wrote:why would I give up on something I rightfully deserve.

i wouldnt give up bro.. they'll look into it eventually.

all you have to do is keep bumping the thread, youre literally not bothering anyone except for steblood apparently :lol:
SeanNolan5
Ryanistic
User avatar
Ryanistic
 
Posts: 4112
Joined: Tue Nov 02, 2010 8:37 am
Location: Malta
PSN ID: b4_sunrise

Re: Did not receive my season 6 rewards for RL

Postby Doomstrike on Fri May 18, 2018 9:49 am

for sure keep emailing support but the forums have nothing to do with accounts so posting here isn't going to speed up anything
Image
Image
Doomstrike
Moderator
Moderator
 
Posts: 1021
Joined: Thu Oct 08, 2015 2:49 pm
PSN ID: Doomstrike
Steam ID: meDoomstrike
Region: Canada West

Re: Did not receive my season 6 rewards for RL

Postby Goatmelk on Fri May 18, 2018 9:20 pm

SeanNolan5 wrote:
Goatmelk wrote:why would I give up on something I rightfully deserve.

i wouldnt give up bro.. they'll look into it eventually.

all you have to do is keep bumping the thread, youre literally not bothering anyone except for steblood apparently :lol:


im not going to give up, thanks for the support :)

Doomstrike wrote:for sure keep emailing support but the forums have nothing to do with accounts so posting here isn't going to speed up anything


I also know nothing will come from these forums, i worked that out over 80 days ago. I am using this thread just to document all that has happened between my self, support and appeals.
Goatmelk
Acrobatic
 
Posts: 34
Joined: Fri Feb 09, 2018 3:54 am
Steam ID: Goatmelk
Region: OCE

Re: Did not receive my season 6 rewards for RL

Postby Goatmelk on Thu May 24, 2018 1:27 am

Update: 103 days no reply from appeals.

So far:

3 emails to the support, with responses saying to email the appeals. Saying they can not do anything to help me from their team and it HAS to be appeals. Also will not give me a direct contact to someone in appeals team.

13 emails to appeals that have not been answered AT ALL.
Goatmelk
Acrobatic
 
Posts: 34
Joined: Fri Feb 09, 2018 3:54 am
Steam ID: Goatmelk
Region: OCE

Re: Did not receive my season 6 rewards for RL

Postby steblood on Thu May 24, 2018 3:30 pm

Psyonix, give him my Rewards.... Geez... They literally mean NOTHING xD
Motherboard: X299-A | CPU: i9-7900X | RAM: 16GB Corsair VENGEANCE DDR4 2666MHz | GPU: 11GB NVIDIA GEFORCE GTX 1080 Ti | SSD: 500GB WD Blue™ 3D NAND 2.5" SSD | HDD: 2TB SATA-III | PSU: 650W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
steblood
Rocket-Powered
User avatar
Rocket-Powered
 
Posts: 490
Joined: Fri Oct 23, 2015 11:07 pm
Location: Manchester, UK
PSN ID: steblood
Steam ID: steblood
Region: EU

Re: Did not receive my season 6 rewards for RL

Postby Goatmelk on Wed May 30, 2018 8:37 pm

110 days no reply from appeals since my very first email to them.

So far:

4 emails to the support, recently submitted another ticket.
13 emails to appeals that have not been answered at all.


Received season 7 rewards, did not change how I played or with the same friends.
I do not understand why Season 6 rewards were still not given to me when I earned them fairly.

Got this reply back from support for recent ticket:

Hello there!

We've sent your query to the highest level of support for review as it requires a special level of assessment.

We will get back to you as soon as possible, bear in mind it may take *several days or longer* to receive a reply. This is especially true if your case is particularly unique or complicated.

Best regards,
Rocket League Support


Finally get sent to the 'highest' level instead of being palmed off haha.
Goatmelk
Acrobatic
 
Posts: 34
Joined: Fri Feb 09, 2018 3:54 am
Steam ID: Goatmelk
Region: OCE

Re: Did not receive my season 6 rewards for RL

Postby Goatmelk on Sat Jun 16, 2018 12:21 am

126 days no reply from appeals since my very first email to them.

Support team say they can not help me from their team, after saying they would put me to the highest level of support for review.
They also do not bother to try contact someone from the appeals department for me either, after numerous requests for this.
Goatmelk
Acrobatic
 
Posts: 34
Joined: Fri Feb 09, 2018 3:54 am
Steam ID: Goatmelk
Region: OCE

Re: Did not receive my season 6 rewards for RL

Postby Doomstrike on Mon Jun 18, 2018 9:30 am

mmm its too bad that Rocket league stats only added reward level stat for season 8 else that would make it easy for everyone.
Image
Image
Doomstrike
Moderator
Moderator
 
Posts: 1021
Joined: Thu Oct 08, 2015 2:49 pm
PSN ID: Doomstrike
Steam ID: meDoomstrike
Region: Canada West

Re: Did not receive my season 6 rewards for RL

Postby Goatmelk on Tue Jun 19, 2018 10:58 pm

Doomstrike wrote:mmm its too bad that Rocket league stats only added reward level stat for season 8 else that would make it easy for everyone.


what do you mean? I can see my stats from the previous seasons AND that I was ranked diamond lol.

https://rocketleaguestats.com/profile/s ... 8159538803
Goatmelk
Acrobatic
 
Posts: 34
Joined: Fri Feb 09, 2018 3:54 am
Steam ID: Goatmelk
Region: OCE

PreviousNext

Return to Help and Support

Who is online

Users browsing this forum: moha and 20 guests