High ping (200+ ms) to OCE3-Hyperbolic

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High ping (200+ ms) to OCE3-Hyperbolic

Postby failmode on Fri Jan 12, 2018 3:03 am

Good evening. I typically get 35-45ms ping while playing OCE servers, however there is one server that I play on (in comp) that sits at 200ms or so. I don't know the DNS names or IPs of the OCE servers, but I found another thread where a dev suggested tracert'ing 108.61.96.27 and 109.200.215.72. I am on a high performance fixed wireless NBN plan with Dodo and typically my connection to Rocket League's OCE servers is very good. Here are the results:

Tracing route to 108.61.96.27.vultr.com [108.61.96.27]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Gargoyle.lan [192.168.2.1]
2 40 ms 23 ms 30 ms lo10.lns03.sydnmtc.nsw.m2core.net.au [203.134.4.155]
3 35 ms 27 ms 34 ms 225.6-134-203.static.corp.syd.iprimus.net.au [203.134.6.225]
4 35 ms 39 ms 29 ms bundle-103.bdr01.syd11.nsw.vocus.net.au [114.31.200.184]
5 32 ms 39 ms 39 ms BE-107.cor02.syd04.nsw.VOCUS.net.au [114.31.192.82]
6 29 ms 41 ms 37 ms bundle-101.bdr04.syd03.nsw.VOCUS.net.au [114.31.192.47]
7 45 ms 34 ms 39 ms ip-134.197.255.49.in-addr.VOCUS.net.au [49.255.197.134]
8 26 ms 43 ms 41 ms xe-1-0-1.gw102.sy3.ap.equinix.com [27.111.240.147]
9 188 ms 189 ms 199 ms 180.189.25.6
10 * * * Request timed out.
11 195 ms 199 ms 199 ms 108.61.96.27.vultr.com [108.61.96.27]

Trace complete.
---------
and
---------
C:\Users\User>tracert 109.200.215.72

Tracing route to 109.200.215.72 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms Gargoyle.lan [192.168.2.1]
2 35 ms 24 ms 33 ms lo10.lns03.sydnmtc.nsw.m2core.net.au [203.134.4.155]
3 26 ms 39 ms 39 ms 225.330.dsl.syd.iprimus.net.au [203.134.75.225]
4 40 ms 40 ms 33 ms as49544.nsw.ix.asn.au [218.100.52.60]
5 31 ms 39 ms 39 ms 109.200.215.72

Trace complete.
-------

I have a VPS located in Sydney and here is the result of the traceroute from there to 108.61.96.27:

[email protected]:~# traceroute 108.61.96.27
traceroute to 108.61.96.27 (108.61.96.27), 30 hops max, 60 byte packets
1 host253.servermule.com.au (103.29.84.253) 0.215 ms 0.328 ms 0.354 ms
2 as20473.sydney.megaport.com (103.26.68.93) 1.202 ms 1.261 ms 1.140 ms
3 * * *
4 108.61.96.27.vultr.com (108.61.96.27) 1.014 ms 0.995 ms 0.966 ms


Obviously the game server is located in Sydney and my VPS doesn't hop over 180.189.25.6 (the problem in the route from home) to get to it so we don't see the lag there. I don't expect Psyonix to be able to directly fix routing problems, but since it one of the last hops before it hits the Vultr network perhaps something can by done through Psyonix's Vultr compute provider? Thanks so much for you time.
Last edited by failmode on Fri Jan 12, 2018 7:42 pm, edited 1 time in total.
failmode
Supersonic
 
Posts: 2
Joined: Fri Jan 12, 2018 2:52 am
Region: Australia

Re: High ping (200+ ms) to OCE3-Hyperbolic

Postby failmode on Fri Jan 12, 2018 7:41 pm

Just to update, I had the same ~200ms latency issue while playing on OCE3-Camber this morning. I can provide the screenshot if required.
failmode
Supersonic
 
Posts: 2
Joined: Fri Jan 12, 2018 2:52 am
Region: Australia


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