Rocket League Support Team

Where the community helps the community! Post any technical issues you experience here.

Re: Rocket League Support Team

Postby Waterbottle on Sat Aug 26, 2017 11:18 am

Maverol wrote:Hi. I have a problem - as I recently played with a friend ranking game, my team came out 1 person and did not come bot. Is this a mistake or is it supposed to be?


Hello Maverol and welcome to the forums.

Bots will replace a player only in casual matches, not in ranked matches.
Problems with launching Rocket League? Please check this out
Problems logging in to Rocket League servers? Try this
Waterbottle
Expeditious
User avatar
Expeditious
 
Posts: 1134
Joined: Mon Mar 03, 2014 9:54 am
Region: EU

Re: Rocket League Support Team

Postby Destinator on Mon Aug 28, 2017 3:06 pm

Hello Rocket League Support Team,
I have nearly 400 hours in Rocket League now and i have so much games where player are salty, attacking each other, trolling and much more. I feel like the guys which get reported for using words to attack other players don't get banned they are more and more. The player in Rocket League disable normal games and you get loses after loses just because someone dont wants to play anymore after a goal in ther first minute. I'm not talking from Bronze or Silver, I'm talking from Platin, I don't know how it is under Gold and over Diamond but it's hard and makes the whole day to a piece of shit.

I would appreciate it if u start to think about some ways to make the community more friendly and do smth. against the hard flaming people.
League of Legends for an example writes in the loading screen that people who aren't flaming and honor others for good things are winning 63% or smth. in that area more games and you can get queue timeouts and bans from flaming.

I'm not sure what u are doing against the flamers and I don't know if youre doing much against them. What I can see is a angry community and the teams are not palying anymore they are crying and wanna kill you mentaly :/ Thats no fun for me anymore it's just how to get youre day more ways. (And yes there are some very friendly and honorable guys but they are at least 5-10%)
Destinator
Supersonic
 
Posts: 1
Joined: Sat Feb 27, 2016 4:55 pm
Steam ID: NO HAND
Region: EU

Re: Rocket League Support Team

Postby Gorian7 on Sat Oct 14, 2017 11:10 am

why i am banned? when i leave the match after my random m8??
Gorian7
Supersonic
 
Posts: 1
Joined: Sat Oct 14, 2017 11:02 am
Steam ID: Gorian7
Region: Europa

Re: Rocket League Support Team

Postby Aguyplayinggames on Sun Oct 15, 2017 6:46 am

Hi, I have bought the delorean car but I don't know to equip it. so I can go into the showroom and see it but it does not appear in my garage.
Aguyplayinggames
Supersonic
 
Posts: 1
Joined: Sun Oct 15, 2017 6:44 am

Re: Rocket League Support Team

Postby crax2max on Thu Oct 19, 2017 2:38 pm

Dirkend et al @ Psyonix

I have had a ticket open for nearly a month and my last reply was Sept 25th, since then nothing.

I have provided all required information and kept posting to ticket with requests for updates.

Why isnt Psyonix responding ?

Ticket Number : 92318

Also see this post : viewtopic.php?f=34&t=39969#p345371
crax2max
Supersonic
 
Posts: 8
Joined: Fri Sep 30, 2016 4:08 pm
Steam ID: craxblixstor
Region: United Kingdom

Re: Rocket League Support Team

Postby crax2max on Sat Oct 21, 2017 7:31 pm

No response then... Quelle Surprise!
crax2max
Supersonic
 
Posts: 8
Joined: Fri Sep 30, 2016 4:08 pm
Steam ID: craxblixstor
Region: United Kingdom

Re: Rocket League Support Team

Postby prazinhogfs on Wed Oct 25, 2017 5:48 am

I have a problem, I downloaded the game I open it all right and it does not appear the "Special Events" of the event, and when I click to play online in the CASUAL tab and the COMPETITIVE is loading forever, and I can not configure my game and nor start because it does not appear, I can only play if a friend calls me and start, and when I win some match the coins of the event that everyone is winning, for me only appears the amount of currency I won and the photo turns black, please me help I want to play on my own, I do not want to be waiting for a friend to come and get me to play ...
prazinhogfs
Supersonic
 
Posts: 4
Joined: Wed Oct 25, 2017 5:40 am
Steam ID: 76561198297904130

Re: Rocket League Support Team

Postby Batswalrus on Tue Jan 30, 2018 2:50 pm

Hello, the issue im having is that i now teice became plat 3 div 4 and won a copple matches and then all in the sudden i become plat 3 div 1 again this really make me mad because im tryharding for diamand and then i get this set back. Could you fix it and what vould be the problem.

Regards BatsWalrusNL
Batswalrus
Supersonic
 
Posts: 3
Joined: Tue Jan 30, 2018 2:26 pm
PSN ID: Xbox one
GamerTag: BatsWalrusNL

Re: Rocket League Support Team

Postby fear1g on Wed Feb 28, 2018 1:29 am

Maverol wrote:Hi. I have a problem - as I recently played with a friend ranking game, my team came out 1 person and did not come bot. Is this a mistake or is it supposed to be?


It's not a mistake there is no bot in ranked only in quick match
fear1g
Supersonic
 
Posts: 13
Joined: Wed Feb 28, 2018 12:14 am
Steam ID: fEaR1g
Region: EU

Re: Rocket League Support Team

Postby DutchGamer on Fri Mar 02, 2018 10:20 pm

I have a question on the storage place of replays. Is there any other place that the replays are being stored than on your hard drive? If I want to do a re-install of Windows, do I need to copy the replay folder first and then copy the folder back once the game is installed to be able to watch the replays again?
Image
DutchGamer
Supersonic
User avatar
 
Posts: 4
Joined: Mon Jan 22, 2018 8:18 pm
Steam ID: Dutchgamer
Region: Dutch version

Trading up On Switch

Postby 8ig8ird on Mon Mar 19, 2018 9:55 pm

Hello, I own the switch version of RL and have noticed when I try to trade up my items it doesnt sort them correctly. e.g When I select a rare item instead of giving me the selection to choose five other other rare items from my entire selection it only lets me pick five from the Series of crate that I unboxed the item from. This makes trading up a lot harder as I could have for example five total Septems I want to trade but three of them are from the Turbo series and two from the Players Choice Crates so I cannot combine them to trade up.. I have watched Youtube videos of players on PC and I know his isnt a problem for them. Is this by Desgin for Console Players? Or is it some sort of glitch?

Hope you can help!

Thank-you,
8ig8ird
Supersonic
 
Posts: 2
Joined: Sat Mar 10, 2018 1:59 pm
Switch Friend Code: SW-0283-9255-3912
Region: US

Re: Rocket League Support Team

Postby tessabrooks on Sat Apr 07, 2018 9:53 pm

I have a huge problem, everytime I load the game it says I've unlocked a new item and i get the same amount of XP and I can't rank up. When I try to edit a car it deletes every customization on the car, I tried uninstalling, and verifying file integrity... But it hasn't worked. Please Help!
tessabrooks
Supersonic
 
Posts: 1
Joined: Sat Apr 07, 2018 9:49 pm
Steam ID: FaZe Moan

Re: Rocket League Support Team

Postby G CHO on Thu Apr 12, 2018 5:27 am

moi j'ai de bonne question ,
déjà y a pas l'anglais comme langue ! français , allemand , espagnol ! sur le forum y a rien
pourquoi jouer en ligue quand les victoire ne se comptabilise pas ? 5 match , 5 victoires , et ma barre de progression n'est monté que de 1/10 !
donc question, pourquoi jouer en ligue si ça comptabilise pas ?
G CHO
Supersonic
 
Posts: 1
Joined: Thu Apr 12, 2018 5:17 am
GamerTag: w0jetch0w
Region: eu

Re: Rocket League Support Team

Postby OsoMako on Thu Apr 12, 2018 7:06 am

G CHO wrote:moi j'ai de bonne question ,
déjà y a pas l'anglais comme langue ! français , allemand , espagnol ! sur le forum y a rien
pourquoi jouer en ligue quand les victoire ne se comptabilise pas ? 5 match , 5 victoires , et ma barre de progression n'est monté que de 1/10 !
donc question, pourquoi jouer en ligue si ça comptabilise pas ?

Are you referring to progress on your season rewards? If so, you must be at that level's rank in order to be making progress towards that particular rank's rewards. For instance, to get through the diamond level season rewards, you must win 10 games at diamond rank or higher. Once you reach champion level season rewards, then you must get to Grand Champion and win 10 games to get the next level of rewards. I hope that helps. :)
Steam and Psyonix Forum Moderator
Unite against controller prejudice, my fellow KB+Mers!
OsoMako
Moderator
User avatar
Moderator
 
Posts: 1116
Joined: Mon Jun 13, 2016 11:24 am
Location: California
Steam ID: OsoMako
Region: US West

Re: Rocket League Support Team

Postby zishy- on Sun Apr 29, 2018 3:31 pm

I have lost all my iteams and don't know why I want them back and yall's ticket system sucks sorry to sound rude but I'm aggravated at this point I have had no help and want all my iteams back
zishy-
Supersonic
 
Posts: 1
Joined: Sun Apr 29, 2018 3:26 pm
PSN ID: Zishy-

Re: Rocket League Support Team

Postby marty8370 on Mon Apr 30, 2018 1:10 pm

PS4 Pro - save failure(not enough space), yet I have nearly 1Tb free.
marty8370
Supersonic
 
Posts: 5
Joined: Tue Apr 03, 2018 11:09 am
PSN ID: marty8370
Region: Version 1.43

Re: Rocket League Support Team

Postby Joshjwc2007 on Tue May 01, 2018 5:33 am

Raised a ticket but no response yet.

Bought Nissan DLC for son. All fine. Left game, returned and although it's showing purchased it's not in garage.
Restored licences, rebooted, unplugged, uninstalled and reinstalled. No luck. Checked ps store and library and states purchased. In Rocket league store it says already owned. So bought another cheap DLC ( Delorean) . It worked and both cars appeared in garage. Created new presents for both. No issue. Left game, went back in and both have disappeared again! No response to ticket.
Joshjwc2007
Supersonic
 
Posts: 1
Joined: Tue May 01, 2018 5:26 am
PSN ID: Joshjwc2007
Region: United Kingdom

Re: Rocket League Support Team

Postby interro on Sat May 12, 2018 3:41 pm

Request #165404

Hey Guys,

Im a very special type of person that wanted to add $20.00 to my steam wallet. However, I am lazy and clicked on the 20 key option because I thought it would add the $20.00 to my wallet then I could accept/decline the key purcahse (kinda like cs:go). Unfortunately, it just bought 20 keys and I dont need that many. I was just looking for one key and the rest of the money to be on my steam wallet. I cannot refund this though steam and if i try to refund it via the support site I get an automated response that takes me back to steam (vicious cycle of back and fourth).

I just wanted see if I could get an actual member to help me with my weird and silly situation that I got myself into. Please send help :cry: :cry: :cry: :cry: :cry:
interro
Supersonic
 
Posts: 1
Joined: Sat May 12, 2018 3:32 pm
Steam ID: Interro
Region: PC

Re: Rocket League Support Team

Postby Pirate Cat on Mon Jul 16, 2018 6:00 am

I have one problem i need help with, something i got screwed over with? and just one suggestion =^,.,^=

So this latest patch i've noticed the game gets stuck on the very first kick off. (The view gets stuck in a side view spectator cam?) followed by a massive lag spike for all the players to catch up. Sometimes the view doesn't get stuck but no cars move on my side so i do a kick off vs an invisable oppenent. Really strange and annoying, again only first kick off so not a big deal but can be game changing. x.x

The other thing i got screwed over with was season 1 rewards, i think im just SOL? I got gold however i dropped one game back into silver (i was constantly going in and out) So when the season finished i was only a silver player :( :( :(!!! Yet for every other season its the highest you achieved? soo arhhhggg

Lastly my suggestion. For maps like salty shore and wasteland (sand/yellow coloured maps) Would psyonix ever consider making the boost pads a different colour? (Like ggreen!!!) I find it very difficult to see small boost pick ups when its yellow on yellow. If it was like default maps, but opposite i think this would make a better gaming experiance.

Thank you for your time, Pirate Cat =#,.,^=
Pirate Cat
Supersonic
 
Posts: 3
Joined: Mon Jul 16, 2018 5:48 am
Steam ID: Pirate Cat =#,.,^=
Region: Canada

Re: Rocket League Support Team

Postby Rawzor on Tue Jul 24, 2018 3:03 am

I recently got a 24 hour ban for "offensive language", which is fine, I accept that poor actions don't go unpunished. However I'm wondering if the reviewer of the conversations actually reads the whole log of all parties involved, or merely those of the reported party? If it is the former, would they also ban the reporter if they were found to have instigated the argument and used highly abusive language (trust me... way worse than what I said)? My ban was for something quite minor compared to the wall of straight up abuse my team coped from the opposing team who reported me.

In the interest of fair play, I believe anyone reporting an issue of abuse, should also be investigated.
Rawzor
Supersonic
 
Posts: 2
Joined: Sat Jan 27, 2018 6:05 pm

PreviousNext

Return to Help and Support

Who is online

Users browsing this forum: No registered users and 19 guests