My controller doesn't work for PC

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My controller doesn't work for PC

Postby zRo on Sun Jul 12, 2015 4:06 pm

I am currently using an Xbox 360 wired controller but it unfortunately does not work with the game Rocket League. Any other game I play it works perfectly fine such as Castle Crashers or Nidhogg. I was wondering if this is happening to everyone or if there is something wrong on my part. Please reply, I am hoping to find a fix unless the game is not yet compatible with the controller I currently own. -Thanks!
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Re: My controller doesn't work for PC

Postby rokman on Sun Jul 12, 2015 4:07 pm

Did you try different USB ports?

My xbox 360 controller works just fine.
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Re: My controller doesn't work for PC

Postby zRo on Sun Jul 12, 2015 4:20 pm

I tried using all of the ports but it does not seem to work.
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Re: My controller doesn't work for PC

Postby dsiOne on Sun Jul 12, 2015 5:52 pm

Same problem here, wired 360 controller works perfectly in every thing else but this, good thing Steam has refunds now.
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Re: My controller doesn't work for PC

Postby Psyonix-Jerad on Sun Jul 12, 2015 6:09 pm

Can you send a dxdiag dump to [email protected], and tell them the controller doesn't work. We're going to improve compatibility soon! Thanks for helping!
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Re: My controller doesn't work for PC

Postby zRo on Sun Jul 12, 2015 6:13 pm

what is a dxdiag dump
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Re: My controller doesn't work for PC

Postby Psyonix-Jerad on Sun Jul 12, 2015 6:22 pm

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Re: My controller doesn't work for PC

Postby dsiOne on Sun Jul 12, 2015 6:36 pm

Psyonix-Jerad wrote:Can you send a dxdiag dump to [email protected], and tell them the controller doesn't work. We're going to improve compatibility soon! Thanks for helping!

Sent, thanks for the response! Bought the game while waiting for Cosmic Aftershock's finals to start after those amazing semi-finals!
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Re: My controller doesn't work for PC

Postby Psyonix-Jerad on Sun Jul 12, 2015 6:48 pm

Awesome. Sorry about the trouble! You could try updating the driver: https://www.microsoft.com/hardware/en-u ... or-windows

We use 360 controllers every day, so I would expect it to work. Maybe you have a weird one :P
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Re: My controller doesn't work for PC

Postby dsiOne on Sun Jul 12, 2015 7:00 pm

Psyonix-Jerad wrote:Awesome. Sorry about the trouble! You could try updating the driver: https://www.microsoft.com/hardware/en-u ... or-windows

We use 360 controllers every day, so I would expect it to work. Maybe you have a weird one :P


Already had that software installed, uninstalled it and tried it, worked for Steam's Big Picture mode like always but again not in Rocket League. Reinstalled and it worked exactly the same after restart, in Big Picture mode but not RL.
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Re: My controller doesn't work for PC

Postby JoeMammy on Sun Jul 12, 2015 7:53 pm

I have the exact same symptoms. Xbox 360 wired controller works for other games, and is being detected by computer, showing all buttons and controls working from Control Panel, but does not work from Rocket League. I am emailing a 64bit run of DxDiag to the email address [email protected] . Thanks!
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Re: My controller doesn't work for PC

Postby Psyonix-Jerad on Sun Jul 12, 2015 8:01 pm

Sorry for the trouble guys. I'll make sure these get in to the next update!
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Re: My controller doesn't work for PC

Postby JoeMammy on Sun Jul 12, 2015 8:31 pm

Is there anything I can do in the mean time to get the controller working? Uninstalling something, or...... Anything? Because playing with a keyboard is less than optimal... ;)
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Re: My controller doesn't work for PC

Postby Psyonix-Jerad on Sun Jul 12, 2015 8:59 pm

Man, I really wish I could tell you. We literally are 95% xbox 360 (wired, and I use a wireless one because I'm cool) in the office, and literally no one has any trouble.

Are you on Windows 8? If you, could you try running the DXSetup.exe found in C:\Program Files (x86)\Steam\steamapps\common\rocketleague\_CommonRedist\DirectX.
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Re: My controller doesn't work for PC

Postby JoeMammy on Sun Jul 12, 2015 9:00 pm

Win 7 Ultimate.
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Re: My controller doesn't work for PC

Postby Psyonix-Jerad on Sun Jul 12, 2015 9:22 pm

Hm. Try anyway? It probably installed when you installed the game.

This will sound stupid, but have you tried emulating a 360 controller with this: http://www.fairlyangrymike.com/how-tos/ ... c-gamepad/
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Re: My controller doesn't work for PC

Postby JoeMammy on Sun Jul 12, 2015 9:44 pm

I went to C:\Program Files (x86)\Steam\SteamApps\common\rocketleague\_CommonRedist\DirectX. The only thing in there is a folder named "Jun2010".

The emulator seems sketchy. It already crashed once. And I'm not sure what I'm supposed to be doing with it.
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Re: My controller doesn't work for PC

Postby JoeMammy on Mon Jul 13, 2015 1:48 pm

I installed Rocket League on another (woefully under-powered) computer. This version was able to run (barely) and use the exact same controller with no problem. So there's something specific about my main system preventing the controller from working. Anyone have any ideas on how to discover what might be conflicting?
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Re: My controller doesn't work for PC

Postby Fenrir12 on Mon Jul 13, 2015 1:54 pm

Some people have reported their mouse drivers as being at fault. You could try re-installing them.
Other people have had problems as simple as having accidentally edited the in-game controls, and a simple "reset to default" sorted their problems. I know, I know... but it's worth a try in your case where the controller isn't directly to blame.
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Re: My controller doesn't work for PC

Postby JoeMammy on Mon Jul 13, 2015 2:02 pm

I saw the other post about the guy's mouse drivers causing the problem. That was one of the first fixes I tried. Uninstalled the drivers for my RAT9 wireless mouse, rebooted and tried again. No joy. I did the same thing for my wireless keyboard. Also no joy. I haven't tried uninstalling them both at the same time. What we really need here, though, is a debug mode in Rocket League to see what exactly is going on. All of this hit-or-miss stuff is frustrating and doesn't seem to be getting anywhere. In the interests of trying to help the community (because I'm not the only person with this problem), I'd be willing to spend a few hours or whatever it takes, online with a developer, giving him access to my machine. I'll also be trying this when I get home tonight: http://forums.steampowered.com/forums/s ... ?t=2918224
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