Connection Troubleshooting

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Re: Connection Troubleshooting

Postby Jehkko on Thu Mar 03, 2016 1:37 pm

Can´t play online on my Xbox One, it says "Not logged in to Rocket League servers." Have no problem playing on my PC.
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Re: Connection Troubleshooting

Postby Dirkened on Thu Mar 03, 2016 5:46 pm

Jehkko wrote:Can´t play online on my Xbox One, it says "Not logged in to Rocket League servers." Have no problem playing on my PC.

Have you tried port forwarding for your Xbox One?
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Re: Connection Troubleshooting

Postby Jehkko on Thu Mar 03, 2016 10:14 pm

Will see if i can manage to do that, thanks for the reply.
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Re: Connection Troubleshooting

Postby Dirkened on Fri Mar 04, 2016 5:47 pm

Jehkko wrote:Will see if i can manage to do that, thanks for the reply.

Sure thing. We have a guide for port forwarding here: http://www.rocketleaguegame.com/support ... ting/#port
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Re: Connection Troubleshooting

Postby Litso on Fri Mar 04, 2016 9:12 pm

For some reason, I'm having terrible ping issues with Rocket League on Xbox One. The past couple of nights, it was fairly sporadic. My ping would be in then low double digits, then spike up into the hundreds for a few seconds, but it would usually return to playable levels. Tonight, for nearly two entire games it was in the high hundreds and completely unplayable. I reset all my networking equipment and the Xbox, but the very next game had the same issue. My two friends with whom I was playing had no problems whatsoever.

As soon as I stopped playing I ran ping tests to google.com for about 2 minutes from my hardwired desktop and my laptop sitting right next to the Xbox. The average for both was 13-15ms.

Any thoughts?
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Re: Connection Troubleshooting

Postby Digent on Mon Mar 14, 2016 2:25 pm

Can you make (auto)reconnection to servers?
I'm forced to restart game many times or play with party leader. Otherwise i'm unable to find match/connect to servers/etc...
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against the FUN!!!!!!!!!!!!!!!!

Postby Ali_nj72 on Sat Mar 19, 2016 9:56 am

i'm from iran and i can't play on ps4 , i paid legaly 19.99$ and now i see my country on ban list . what's the reason ?
your company was estabilished for gaming and fun and it's not for war between countries
plz dear rocket league we are human beings and we need fun plz help us me and my friend to join your servers
we are HUMANs :)
just behave like other countries :)
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Re: Connection Troubleshooting

Postby Dirkened on Sun Mar 20, 2016 3:18 pm

Dirkened wrote:
get_voice wrote:Got a problem connecting to servers on PS4.

Hit "Play online" - "Find match" and there is is Error "You are currently not connected to the Rocket League servers. Would you like to reconnet?". And I cant even choose "Yes".

I'm currently in China. Thought may be its a problem, but China is not on the ban list. And other online games work ok, like Bloodborn of Destiny.

Help?


Unfortunately China has banned Google services which is what we need for our backend services. As you mentioned before about the "ban list," we have a list of restricted zones on the Steam page and our connection troubleshooting guide http://rocketleague.psyonix.com/connect ... eshooting/

Connecting to Servers from a Restricted Region
Disclaimer: Because of agreements with our online service provider, there are certain regions that are unable to connect to Rocket League’s online multiplayer component. As a result, server access is restricted in the following regions:

China
Crimea
Cuba
Iran
North Korea
Sudan
Syria



Ali_nj72 wrote:i'm from iran and i can't play on ps4 , i paid legaly 19.99$ and now i see my country on ban list . what's the reason ?
your company was estabilished for gaming and fun and it's not for war between countries
plz dear rocket league we are human beings and we need fun plz help us me and my friend to join your servers
we are HUMANs :)
just behave like other countries :)


Unfortunately, as posted above, Google services are restricted in those regions. Due to our use of them for backend, we aren't able to do much about the situation until the restrictions are lifted
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Re: Connection Troubleshooting

Postby tasteliketurtles on Sun Apr 10, 2016 8:57 pm

Hi, I'm having an issue with ping on certain servers. When I join numbered servers, ex. USE-39235, I get 140 ping. When I join a named server, ex. USE-Backfire, I get normal ping which is around 40. Cant' speak for USW numbered servers because I haven't ran into many of those and if I have, I haven't noticed a ping issue. Been having it for almost a month now and haven't ran into anyone else with this issue.
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Re: Connection Troubleshooting

Postby Dirkened on Tue Apr 12, 2016 3:49 pm

tasteliketurtles wrote:Hi, I'm having an issue with ping on certain servers. When I join numbered servers, ex. USE-39235, I get 140 ping. When I join a named server, ex. USE-Backfire, I get normal ping which is around 40. Cant' speak for USW numbered servers because I haven't ran into many of those and if I have, I haven't noticed a ping issue. Been having it for almost a month now and haven't ran into anyone else with this issue.

Check your logs at <My Documents>\My Games\Rocket League\TAGame\Logs
In there search for the problematic server by searching :7 and then try a tracert in your command prompt with that IP
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Re: Connection Troubleshooting

Postby MathGamesESP on Sat Apr 16, 2016 10:57 am

Hello,
I have a weird problem where i dont find any solution.
When i try on play online it says "Unable to contact rocket league servers, Try again later"
What should i do?
I love the is Awesome but now with this problem i dont know what to do.

:yaypsyonix: :yaypsyonix:
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Re: Connection Troubleshooting

Postby Dirkened on Mon Apr 18, 2016 3:30 pm

MathGamesESP wrote:Hello,
I have a weird problem where i dont find any solution.
When i try on play online it says "Unable to contact rocket league servers, Try again later"
What should i do?
I love the is Awesome but now with this problem i dont know what to do.

:yaypsyonix: :yaypsyonix:


We had server maintenance last night. Is your connection fine now?
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Re: Connection Troubleshooting

Postby DeaZeR on Thu Apr 21, 2016 12:03 pm

loseing connection symbole every 8 seconds and the game teleporting me back to a old location thats fucking me up i wait now few months ..
otherwise I will delete the game :| Playstation 4 EU and ME Servers. 20 - 30 Ping Lan Cabel
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Re: Connection Troubleshooting

Postby Dirkened on Thu Apr 21, 2016 12:39 pm

DeaZeR wrote:loseing connection symbole every 8 seconds and the game teleporting me back to a old location thats fucking me up i wait now few months ..
otherwise I will delete the game :| Playstation 4 EU and ME Servers. 20 - 30 Ping Lan Cabel


Are you on a wireless connection?
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Re: Connection Troubleshooting

Postby Paypay22 on Sat Apr 23, 2016 2:28 pm

Just bought the game this morning and been playing all day online without problems.

This evening all of a sudden online matches crash the game 10-15 seconds in and send me back to the xbox dashboard.

Happening everytime i try to play a match now :(

Joins a match no problem just doesnt last more than 20 seconds before it quits.

Have rebooted router/xbox still the same.

Frustrated! Was really enjoying it.
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Re: Connection Troubleshooting

Postby Paypay22 on Sat Apr 23, 2016 2:40 pm

Edit* dual post
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Re: Connection Troubleshooting

Postby Mkht2299 on Mon Apr 25, 2016 8:16 am

Guys, I can't play Rocket League on my PC, it says "No logged in to Rocket League servers." Help please!
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Re: Connection Troubleshooting

Postby demigos on Mon Apr 25, 2016 9:52 pm

Hello. I'm from Kazakhstan(Karaganda). Yesterday i bought the game and i can't play online with this trouble "No logged in to Rocket League servers." My region is restricted or what? Why game blocked my ip, and when i use VPN(Russia,Moscow), all works perfectly? If my regiong restricted, then add in "block list info" on site and do not confuse users, then i can go and refund my money in Steam.
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Re: Connection Troubleshooting

Postby alhassawii on Tue Apr 26, 2016 3:00 am

hello i have a disconnect problem with rocket league this happens with all servers i dont know whats the problem

i can play normally for 2-3 minutes then i get disconnects (red thing on the right)
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Re: Connection Troubleshooting

Postby troval on Tue Apr 26, 2016 3:11 am

Hi guys, I and my friend have a problem with the connection to the server - "are not logged in to the league missiles servers." We live in Kazakhstan. Problems started yesterday.
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