Not logged into Rocket League servers

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Not logged into Rocket League servers

Postby strongsaltymatt on Fri Nov 06, 2015 9:10 am

Hello Psyonix

First of all, I really love the game but unfortunately I am one of the many people here with connection issues. Ever since I bought this game (which was quite a while ago) I get the "Not logged into Rocket League servers" message when trying to create, or find a match.

So here is a list of the things I have tried already that did not work:
-Added Rocket League to Firewall with full access
-Run the game with antivirus disabled
-Synced windows clock
-Re-register dynamic link files
-Update internet explorer, configured the privacry settings etc etc.
-Updated the Internet Security protocol (SSL 2.0, 3.0, TLS 1.0, 1.1, 1.2 all enabled.)
-Several PC and steam restarts
-Reinstalled the game and validated the game cache many times.

So yeah, pretty much everything off the troubleshooting page and pretty much everything I could find on google, youtube, steam etc

Now here's the problem. I feel like Port Forwarding might work but there's a problem. I went into my router/modem to the port forwarding page, put in all the port ranges for rocket league from the troubleshooting page. But when I have enabled them, I don't have internet at all for some reason. I have some screenshots below from my port forwarding page so if anyone could check if I did something wrong or can spot the problem it would be greatly appreciated.

screenshots:
Image
Image
Image
Last edited by strongsaltymatt on Wed Jan 13, 2016 1:02 pm, edited 1 time in total.
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Re: Not logged into Rocket League servers/portforwarding iss

Postby Betlegeuze on Sun Nov 08, 2015 12:13 pm

I have just recently gotten the same problem. I've been playing happily since around August, and today it suddenly can't connect to the servers. I have tried pretty much everything in this post, in addition to turning IE11 off completely. I doubt it has anything to do with my internet connection because I haven't made any changes to any settings recently.
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Re: Not logged into Rocket League servers/portforwarding iss

Postby jlkmanti69 on Mon Nov 09, 2015 11:56 am

You should certainly not forward port 80, because it's the port used for HTTP. Same goes for 443, which is used for HTTPS. Stick with forwarding other ports (7000-9000) and leave the rest alone. You should also choose "both" instead of UDP or TCP (if its possible in your router admin panel)

Also clear out everything in "ports filtering", and "ports triggering". "FORWARDING" is the thing you are looking for.
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Re: Not logged into Rocket League servers/portforwarding iss

Postby strongsaltymatt on Mon Nov 09, 2015 3:21 pm

Thanks for the help but unfortunately that didn't fix it either. Man, I'm running out of options here.
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Re: Not logged into Rocket League servers/portforwarding iss

Postby Betlegeuze on Tue Nov 10, 2015 2:11 pm

I had a look in my Rocket League logfile and these are the messages I can see that relates to login attempts:

DevOnline: Obtained steam user stats, user: 76561197960931896
[0004.88] Auth: SendLoginRequest PlatformAuthorizationCode=
[0004.88] WebTask: DefaultLoginTask sending request
[0004.97] WebTask: DefaultLoginTask failed, count=2 delay=6.0807
[0004.97] Auth: (OnlinePlayerAuthentication_X_0) OnlinePlayerAuthentication_X::OnlinePlayerAuthentication_X:HandleLocalPlayerLoginStatusChanged Primary=True LoggedIn=True
[0006.32] DevGFxUI: bDisableBuyDLC false
[0006.35] Warning: Warning, Failed to load 'SwfMovie GFX_UnlockMenu.UnlockMenu': Failed to find object 'SwfMovie GFX_UnlockMenu.UnlockMenu'
[0006.40] Log: Loaded SeekFree object GFX_UnlockMenu_SF in 49 ms
[0006.41] Log: Loaded SeekFree object GFxSounds_HUD_SF in 2 ms
[0007.55] Online: TryToUseOnlineFeatureInternal ControllerId=-1
[0007.55] Online: not logged in to psynet
[0007.55] Online: HandleOnlineError Error=NotLoggedInToPsynet ControllerId=-1
[0011.06] Auth: SendLoginRequest PlatformAuthorizationCode=

I really hope this can be solved, like strongsaltymatt I have also run out of options and it seems absurd that the game would suddenly just refuse to connect to the servers.
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Re: Not logged into Rocket League servers/portforwarding iss

Postby strongsaltymatt on Fri Dec 04, 2015 11:30 am

So is this still being looked in to by any of the devs? Just a quick heads up about this would be nice because I really can't get any more specific about the solutions I've tried than I did in this topic.
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Re: Not logged into Rocket League servers/portforwarding iss

Postby Dirkened on Fri Dec 04, 2015 6:41 pm

Sorry about the lack of responses. This may sound dumb but you did enable the port forwarding changes right?
Send a report to psoynix.com/support with your logs and a detailed report and hopefully we can help you out more there too.
I'll look more into the situation and see if we can figure this out
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