Game-Start Troubleshooting

Where the community helps the community! Post any technical issues you experience here.

Re: Game-Start Troubleshooting

Postby Larry9021 on Fri Jun 24, 2016 2:32 pm

I can't start the game whenever i hit play on steam it says, "ready to play" then, "syncing" after that they go away and nothing happens i got the game yesterday someone please help!
Sorry forgot to add this but before syncing it says that it's running.
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Re: Game-Start Troubleshooting

Postby pijolis on Sat Jul 16, 2016 6:03 am

I purchased the game yesterday and the game won't launche, i have tried all steps of the "Game-start troubleshooting" session with no results.
when i launch the game, a steam window appear "..installing "msiexec" (Step 1 of 1)" then disappears and nothing happens.
Please your support is highly appreciated, waiting for your feedback.
EDIT : already tried dxdiag, everything os ok from DIrectX side.
The windows event monitor shows "msInstaller" error when i launch RL
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Re: Game-Start Troubleshooting

Postby chiefnutszr on Wed Jul 20, 2016 6:37 pm

I have put in over 300 hours in the game and then one day it just stopped working. I have tried absolutely everything in the RL forum and Steam forum. Even repaired my windows 10 install. Re-installed all my drivers, steam, RL. Tried windowed mode, run as admin, etc. Nothing is working. The only thing I haven't done is completely reformatted my hard drive.
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Re: Game-Start Troubleshooting

Postby callumlb on Thu Aug 18, 2016 12:10 am

been having this problem for a week and I have tired literally every solution. getting very frustrated as every attempt has failed
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Re: Game-Start Troubleshooting

Postby wtFelixV on Mon Aug 22, 2016 9:44 am

Hi, I bought RL on Steam like a month ago and everything was perfect. Today I wanted to play and it won't start. A message box appears that says "preparing for execution of Rocket League" or something like that, it stays there for 2-3 seconds and then it disappears... just to appear again after 1 second. I have followed your instructions and also steam's but still cannot play. Please help
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Re: Game-Start Troubleshooting

Postby uniquebase on Mon Aug 22, 2016 11:20 pm

I updated Steam and Rocket league for the first in 2 months on PC. In that time, I have also updated my graphics card's drivers. Now the game won't launch anymore. I've tried most of the solutions suggested.
When I run the game as an admin I get the following error:

C:\Windows\system32\faultrep.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or software vendor for support.


I am running Rocket League on a Windows 7, 64-bit machine. Could I please get some help on how to fix this?
Thanks.
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Re: Game-Start Troubleshooting

Postby pijolis on Thu Sep 08, 2016 8:06 am

Game not working.. no support.
I have simply refunded the game.
Good game, bad staff..
Cya and GL
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Problem 0xc000007b

Postby astroargon on Sun Sep 11, 2016 8:29 am

HI, I am using Windows 10 Pro 64-bit. I am trying to play Rocket League on Steam. When I try to play the game, I get the "Application is unable to start correctly (0xc000007b)". I have tried reinstalling Nvidia drivers, reinstalling Directx, C++, NET Framework, verifying game cache and reinstalling the game. I have also tried enabling run program as Admin and run in compatibility mode for both Steam and Rocket League. However, noting seems to work for me and I still get the same error. Please help me because i lost hope. Thanks
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Re: Game-Start Troubleshooting

Postby Archlon on Sun Sep 11, 2016 2:18 pm

When I try starting the game on steam, It says I am playing the game for about five seconds, doesn't open any windows, then says I am just online and syncs the game and stops doing anything. All my drivers are updated, I tried everything and it doesn't work. It might have to do with DirectX 9, but I honestly don't know. I ran the dxdiag software, and It says I have DirectX 12, didn't do anything, and nothing is working. I uninstalled and reinstalled the game multiple times, restarted Steam, ran it as administrator, nothing is working.

I really love this game and have wanted to play rumble, but if the game doesn't launch I do not know what to do.

Please help.
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Re: Game-Start Troubleshooting

Postby eslcapacity on Tue Sep 13, 2016 10:47 am

When I try to launch off steam it says running then moves me to steam home page when i go back to library games it syas is is synging then then goes away when I try it again the same thing happens. My drivers are up to date my Windows is up to date all my files are there and administater has acsess.
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Re: Game-Start Troubleshooting

Postby dysolexic on Sat Sep 17, 2016 3:36 am

Hey there,
I used to play rocket league alot since about 1 month ago when i just couldnt start the game.
I have tried everything. I do have some softwares like Mcaffe which could sopositly interfere, but I had those softwares bevore when Rocket League was working.
What do i do? HELP Please
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Re: Game-Start Troubleshooting

Postby lunapop8 on Tue Sep 20, 2016 6:27 am

Hello guys,

A friend of mine just bought RL on his mac, after downloading and installing the game, it doesn't start. What is the solution? Please advise, he's very frustrated by spending money on a game that he can not play.
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Re: Game-Start Troubleshooting

Postby yowrecked on Tue Sep 27, 2016 10:27 am

I bought the game on steam and finally i download it and it says failed to start (missing executable
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Re: Game-Start Troubleshooting

Postby E90 Havoc on Sun Oct 02, 2016 2:12 pm

Rocket league has been working fine untill a few days ago. Windows did a massive update and now my Rocket league wont start.
I uninstalled and reinstalled, verified game files and am clueless.... When it starts is says preparing to launch and then nothing happens.

When I check the launch log I see the following:

Code: Select all
[0083.92] Warning: Warning, Failed to load 'SwfMovie GFX_SettingsMenu.SettingsMenu': Failed to find object 'SwfMovie GFX_SettingsMenu.SettingsMenu'
[0087.40] Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
[0087.45] Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
[0087.55] Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
[0087.60] Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
[0087.94] Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
[0087.99] Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
[0088.04] Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
[0088.84] Log: FSaveDataExportTask(0) wrote 159848 bytes to memory
[0088.86] Log: SaveDataExport(0): Mount
[0088.86] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801_1.save
[0088.86] Log: SaveDataExport(0): Finished - File:[(null)] Result:[341265024]
[0088.86] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0089.24] Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
[0089.29] Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
[0089.34] Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
[0089.39] Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
[0089.44] Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
[0089.54] Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
[0089.59] Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
[0089.64] Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
[0089.74] Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
[0090.08] Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
[0090.13] Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
[0090.22] Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
[0090.86] Error: StopLocalVoiceProcessing: Ignoring stop request for non-owning user
[0091.67] Log: FSaveDataExportTask(0) wrote 159848 bytes to memory
[0091.70] Log: SaveDataExport(0): Mount
[0091.70] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0091.70] Log: SaveDataExport(0): Finished - File:[(null)] Result:[341262720]
[0091.70] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0096.50] Warning: Warning, Failed to load 'SwfMovie GFX_PremiumInventory.PremiumInventory': Failed to find object 'SwfMovie GFX_PremiumInventory.PremiumInventory'
[0097.81] Online: TryToUsePsyNet ControllerID:'0'
[0097.81] Online: CheckPrivilege ControllerID:'0' Privilege:'FP_BrowseInternet'
[0097.81] Online:   Checking privilege for ControllerID:'0'
[0097.81] Online: HandlePrivilegeCheck LocalUserNum:'0' Privilege:'FP_BrowseInternet' Level:'FPL_Enabled'
[0097.81] Online:   found privilege check
[0097.81] Online:   adding result
[0097.81] Online: HandlePrivilegeCheck PrivilegeCheck:'PrivilegeCheck_X_2'
[0097.81] Online:   privilege check finished
[0097.81] Warning: Warning, Failed to load 'SwfMovie GFX_PremiumContainerMenu.PremiumContainerMenu': Failed to find object 'SwfMovie GFX_PremiumContainerMenu.PremiumContainerMenu'
[0107.62] Log: FSaveDataExportTask(0) wrote 159768 bytes to memory
[0107.66] Log: SaveDataExport(0): Mount
[0107.66] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801_2.save
[0107.66] Log: SaveDataExport(0): Finished - File:[(null)] Result:[1114659840]
[0107.66] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0116.91] Warning: Skipping instancing group - an Actor may only be connected to one Group! [StaticMeshActor_257]
[0118.59] Warning: Warning, Failed to load 'SwfMovie GFX_UnlockMenu.UnlockMenu': Failed to find object 'SwfMovie GFX_UnlockMenu.UnlockMenu'
[0118.69] Log: FSaveDataExportTask(0) wrote 159704 bytes to memory
[0118.70] Log: SaveDataExport(0): Mount
[0118.71] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801_1.save
[0118.71] Log: SaveDataExport(0): Finished - File:[(null)] Result:[1114659072]
[0118.71] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0135.14] Log: FSaveDataExportTask(0) wrote 159640 bytes to memory
[0135.24] Log: SaveDataExport(0): Mount
[0135.24] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0135.24] Log: SaveDataExport(0): Finished - File:[(null)] Result:[1114665088]
[0135.24] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0146.59] Warning: Warning, Failed to load 'SwfMovie GFX_UnlockMenu.UnlockMenu': Failed to find object 'SwfMovie GFX_UnlockMenu.UnlockMenu'
[0146.71] Log: FSaveDataExportTask(0) wrote 159576 bytes to memory
[0146.74] Log: SaveDataExport(0): Mount
[0146.74] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801_2.save
[0146.74] Log: SaveDataExport(0): Finished - File:[(null)] Result:[341264768]
[0146.74] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0167.48] Log: FSaveDataExportTask(0) wrote 159496 bytes to memory
[0167.52] Log: SaveDataExport(0): Mount
[0167.52] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801_1.save
[0167.52] Log: SaveDataExport(0): Finished - File:[(null)] Result:[341259648]
[0167.53] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0178.27] Warning: Warning, Failed to load 'SwfMovie GFX_UnlockMenu.UnlockMenu': Failed to find object 'SwfMovie GFX_UnlockMenu.UnlockMenu'
[0178.38] Log: FSaveDataExportTask(0) wrote 159432 bytes to memory
[0178.42] Log: SaveDataExport(0): Mount
[0178.42] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0178.42] Log: SaveDataExport(0): Finished - File:[(null)] Result:[341266944]
[0178.42] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0183.07] Log: FSaveDataExportTask(0) wrote 159432 bytes to memory
[0183.12] Log: SaveDataExport(0): Mount
[0183.12] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801_2.save
[0183.12] Log: SaveDataExport(0): Finished - File:[(null)] Result:[366227968]
[0183.12] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0185.01] Log: FSaveDataExportTask(0) wrote 159416 bytes to memory
[0185.02] Log: SaveDataExport(0): Mount
[0185.04] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801_1.save
[0185.04] Log: SaveDataExport(0): Finished - File:[(null)] Result:[406898048]
[0185.04] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0185.59] Online: TryToUsePsyNet ControllerID:'0'
[0185.59] Online: CheckPrivilege ControllerID:'0' Privilege:'FP_BrowseInternet'
[0185.59] Online:   Checking privilege for ControllerID:'0'
[0185.59] Online: HandlePrivilegeCheck LocalUserNum:'0' Privilege:'FP_BrowseInternet' Level:'FPL_Enabled'
[0185.59] Online:   found privilege check
[0185.59] Online:   adding result
[0185.59] Online: HandlePrivilegeCheck PrivilegeCheck:'PrivilegeCheck_X_3'
[0185.59] Online:   privilege check finished
[0185.59] Warning: Warning, Failed to load 'SwfMovie GFX_PremiumContainerMenu.PremiumContainerMenu': Failed to find object 'SwfMovie GFX_PremiumContainerMenu.PremiumContainerMenu'
[0208.64] Log: FSaveDataExportTask(0) wrote 159352 bytes to memory
[0208.68] Log: SaveDataExport(0): Mount
[0208.68] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0208.68] Log: SaveDataExport(0): Finished - File:[(null)] Result:[366228096]
[0208.68] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0219.55] Warning: Warning, Failed to load 'SwfMovie GFX_UnlockMenu.UnlockMenu': Failed to find object 'SwfMovie GFX_UnlockMenu.UnlockMenu'
[0219.63] Log: FSaveDataExportTask(0) wrote 159288 bytes to memory
[0219.65] Log: SaveDataExport(0): Mount
[0219.65] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801_2.save
[0219.65] Log: SaveDataExport(0): Finished - File:[(null)] Result:[341266944]
[0219.65] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0238.11] Log: FSaveDataExportTask(0) wrote 159272 bytes to memory
[0238.11] Log: SaveDataExport(0): Mount
[0238.14] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801_1.save
[0238.14] Log: SaveDataExport(0): Finished - File:[(null)] Result:[341265920]
[0238.14] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0242.90] Log: FSaveDataExportTask(0) wrote 159272 bytes to memory
[0242.90] Log: SaveDataExport(0): Mount
[0242.92] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0242.92] Log: SaveDataExport(0): Finished - File:[(null)] Result:[406897408]
[0242.92] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0243.68] Log: FSaveDataExportTask(0) wrote 159272 bytes to memory
[0243.68] Log: SaveDataExport(0): Mount
[0243.71] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801_2.save
[0243.71] Log: SaveDataExport(0): Finished - File:[(null)] Result:[1114688768]
[0243.71] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0264.15] Log: FSaveDataExportTask(0) wrote 159272 bytes to memory
[0264.17] Log: SaveDataExport(0): Mount
[0264.17] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801_1.save
[0264.17] Log: SaveDataExport(0): Finished - File:[(null)] Result:[1114659456]
[0264.17] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0265.87] Log: FSaveDataExportTask(0) wrote 159272 bytes to memory
[0265.89] Log: SaveDataExport(0): Mount
[0265.89] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0265.89] Log: SaveDataExport(0): Finished - File:[(null)] Result:[341268864]
[0265.89] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0267.67] Log: FSaveDataExportTask(0) wrote 159272 bytes to memory
[0267.69] Log: SaveDataExport(0): Mount
[0267.69] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801_2.save
[0267.69] Log: SaveDataExport(0): Finished - File:[(null)] Result:[341268864]
[0267.69] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0278.34] Log: FSaveDataExportTask(0) wrote 159272 bytes to memory
[0278.36] Log: SaveDataExport(0): Mount
[0278.36] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801_1.save
[0278.36] Log: SaveDataExport(0): Finished - File:[(null)] Result:[341263872]
[0278.36] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0280.11] Log: FSaveDataExportTask(0) wrote 159272 bytes to memory
[0280.11] Log: SaveDataExport(0): Mount
[0280.14] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0280.14] Log: SaveDataExport(0): Finished - File:[(null)] Result:[341262208]
[0280.15] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0303.68] Warning: Warning, Failed to load 'SwfMovie GFx_GarageMenu.GarageMenu': Failed to find object 'SwfMovie GFx_GarageMenu.GarageMenu'
[0321.47] Log: FSaveDataExportTask(0) wrote 159272 bytes to memory
[0321.48] Log: SaveDataExport(0): Mount
[0321.52] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801_2.save
[0321.52] Log: SaveDataExport(0): Finished - File:[(null)] Result:[1114664576]
[0321.52] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0322.44] Log: FSaveDataExportTask(0) wrote 159272 bytes to memory
[0322.46] Log: SaveDataExport(0): Mount
[0322.46] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801_1.save
[0322.46] Log: SaveDataExport(0): Finished - File:[(null)] Result:[1114658560]
[0322.46] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0323.30] Log: FSaveDataExportTask(0) wrote 159272 bytes to memory
[0323.31] Log: SaveDataExport(0): Mount
[0323.35] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0323.35] Log: SaveDataExport(0): Finished - File:[(null)] Result:[1114656768]
[0323.35] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0324.00] Log: FSaveDataExportTask(0) wrote 159272 bytes to memory
[0324.02] Log: SaveDataExport(0): Mount
[0324.02] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801_2.save
[0324.02] Log: SaveDataExport(0): Finished - File:[(null)] Result:[1114693504]
[0324.02] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0325.33] ScriptLog: HandleOnlineConfig WebRequest_X_20 None
[0326.10] WebTask: DefaultUpdateCurrentGameTask sending request
[0326.13] Warning: Warning, Failed to load 'SwfMovie GFx_GarageMenu.GarageMenu': Failed to find object 'SwfMovie GFx_GarageMenu.GarageMenu'
[0326.33] WebTask: DefaultUpdateCurrentGameTask success
[0327.13] Playlist: Enable Seasonal Playlist: BasketballDoubles
[0327.13] Playlist: Enable Seasonal Playlist: Experimental
[0327.13] Playlist: Enable Seasonal Playlist: Rumble
[0327.13] Playlist: Enable Seasonal Playlist: SnowDayPromotion
[0327.13] SeasonEnd: RankedSeasonEndTimeSeconds=0
[0341.65] Warning: Warning, Failed to load 'SwfMovie GFX_PremiumInventory.PremiumInventory': Failed to find object 'SwfMovie GFX_PremiumInventory.PremiumInventory'
[0350.97] Log: FSaveDataExportTask(0) wrote 159224 bytes to memory
[0350.98] Log: SaveDataExport(0): Mount
[0350.98] Log: Deleting old save file ..\..\TAGame\SaveData\DBE_Production\76561198088544801_1.save
[0350.98] Log: SaveDataExport(0): Finished - File:[(null)] Result:[1114658560]
[0350.98] SaveGame: Successfully Saved ..\..\TAGame\SaveData\DBE_Production\76561198088544801.save
[0368.86] Log: Closing by request
[0368.86] Log: appRequestExit(0)
[0369.46] Auth: (OnlinePlayerAuthentication_TA_0) OnlinePlayerAuthentication_X::OnlinePlayerAuthentication_TA:HandleLocalPlayerLoginStatusChanged Name=E90 Havoc LoggedIn=False SendingLogin=False RequiresAuth=True AuthStatus=AUS_Authenticated
[0369.46] Party: HandleLocalPlayerLoginStatusChanged PlayerName= PlayerID=Steam|76561198088544801|0 LoginStatus=LS_NotLoggedIn IsPrimary=True IsInParty=False
[0369.50] Exit: Preparing to exit.
[0370.06] Exit: Game engine shut down
[0371.19] Exit: Windows client shut down
[0371.21] Exit: XAudio2 Device shut down.
[0371.25] Exit: AK Audio shut down.
[0373.27] Exit: Object subsystem successfully closed.
[0373.44] Exit: Exiting.
[0373.44] Log: Log file closed, 28/09/2016 19:54:02



So basically I hope someone here can help to get my game back to working order.

kind regards
E90 Havoc
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Re: Game-Start Troubleshooting

Postby Croma on Tue Oct 04, 2016 4:18 pm

Idk why, but the game takes like an hour just to boot, anyone else having this issue or is it just me, and if its not just me, is there a way to fix this and make the boot up time shorter?
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Re: Game-Start Troubleshooting

Postby Croma on Wed Oct 05, 2016 1:04 pm

So when I first bought this game I got the black screen issue, Followed the steps above and it worked 2 times. When I launch the game I get the normal window on launch and all I see is a black screen, stops responding, and I'm basically at a infinite looping screen. Any help? Keep in mind I have 3 hours on this game JUST by trying to fix it and I'm not going to give up so easily considering that I am VERY Displeased by how much time I have wasted just trying to fix this and looking up more articles on trying to fix this game.
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Re: Game-Start Troubleshooting: Crash on Start

Postby zorrik on Fri Oct 07, 2016 5:06 pm

Hello,
I am getting a crash on game start all of a sudden (see log below)
OS: Win 10
Hardware: new Dell XPS-15 -> Nvidia GTX 960M driver version 3.0.7.34
Steps taken, without any effect
1) Reinstalled the game
2) Rolled the computer back to pre-crash time - no improvement.
3) DXDiag - no errors
4) Installed latest NVIDIA driver

Error Message in Dialog "RocketLeague 32bit DX9" black screen and crash after "Press Win+G" dialog shows up. Tries to restart and crashes again.

App Error Log follows:
Log Name: Application
Source: Application Error
Date: 10/7/2016 1:25:15 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: BrainJar
Description:
Faulting application name: RocketLeague.exe, version: 1.0.10897.0, time stamp: 0x57e2549c
Faulting module name: RocketLeague.exe, version: 1.0.10897.0, time stamp: 0x57e2549c
Exception code: 0xc0000005
Fault offset: 0x00a78ece
Faulting process id: 0x2680
Faulting application start time: 0x01d220f207d55bd6
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\rocketleague\Binaries\Win32\RocketLeague.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\rocketleague\Binaries\Win32\RocketLeague.exe
Report Id: 20ed8039-c785-4447-83f8-c0aee647db20
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-10-07T23:25:15.983228100Z" />
<EventRecordID>3507</EventRecordID>
<Channel>Application</Channel>
<Computer>BrainJar</Computer>
<Security />
</System>
<EventData>
<Data>RocketLeague.exe</Data>
<Data>1.0.10897.0</Data>
<Data>57e2549c</Data>
<Data>RocketLeague.exe</Data>
<Data>1.0.10897.0</Data>
<Data>57e2549c</Data>
<Data>c0000005</Data>
<Data>00a78ece</Data>
<Data>2680</Data>
<Data>01d220f207d55bd6</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\rocketleague\Binaries\Win32\RocketLeague.exe</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\rocketleague\Binaries\Win32\RocketLeague.exe</Data>
<Data>20ed8039-c785-4447-83f8-c0aee647db20</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>


Thank you for your help!
zorrik
Supersonic
 
Posts: 3
Joined: Fri Oct 07, 2016 4:45 pm
Steam ID: endintears
Region: US

Re: Game-Start Troubleshooting

Postby crone123 on Sat Oct 08, 2016 4:23 pm

Hello,
On the Linux version, the game starts randomly, the most of time it crashes after splashscreen and first black screen. In fullscreen or windowed mode, and with a correct game cache.
The terminal show a Segmentation Fault, it seem that you use an uninitialised variable or pointer (or something like that, from the terminal output)
Can you fix this problem? Because the most of time it's impossible to start the game, on my laptop and/or desktop. And the latest update doesn't fix anything.
Thank you
crone123
Supersonic
 
Posts: 2
Joined: Sat Oct 08, 2016 4:18 pm

Re: Game-Start Troubleshooting

Postby ]Rockbo[ on Tue Oct 18, 2016 8:28 am

Hi,

The game isn't starting for me at all. I've done all the suggestions on the troubleshooting OP, i.e. verified game integrity, run as admin, etc. Nothing happens. I press play on the Steam menu, then the "Preparing to launch Rocket League" message pops up and disappears, says "Running" next to the Rocket League on the games list then everything stops dead. No error message, no crash reports or anything. Plain refuses to start. I've over 100 hours of game time and this is the first time I've ever experienced any problem with the game.

The only difference with my computer is that I've recently upgraded the RAM (from 4GB to 8GB). Other than that I dunno why it should not launch. Again, I've tried all trouble shooting suggestions as on the op, I've even gone so far as to uninstall and reinstall it again.
]Rockbo[
Supersonic
 
Posts: 1
Joined: Tue Oct 18, 2016 8:20 am
Region: EU

Re: Game-Start Troubleshooting

Postby crone123 on Tue Oct 18, 2016 1:44 pm

Hello,
There is someone to answer to my request?
Because I but the game for the Linux version and I can play only 1 time on 100, it's random, please do something.
I'm on Ubuntu 14.04 LTS with a GTX 770, I5 4570S, and 16GB of RAM. And same OS, same RAM and AMD Radeon on my laptop, and the game has the same behaviour on each computer.
When the game start (if it want start) the game run with approximately 100 - 140fps, but the most of time, it don't start.
Thank you.
crone123
Supersonic
 
Posts: 2
Joined: Sat Oct 08, 2016 4:18 pm

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